Data Rights and Protection at ESC

At ESC, we hold the utmost regard for our customers' privacy and the protection of their information. In light of the ever-evolving regulatory landscape, we are committed to staying ahead of the curve. To ethically and legally serve our customers, we have implemented the following policies, aligning with both international and domestic laws

Obtaining Consent:

ESC has crafted its terms of service to be clear and straightforward. Our valued customers can give or withdraw consent at any time. If you wish to revoke consent, please contact our Data Protection Officer at [email protected], as detailed in the "Data Protection Officer" section below.

Timely Breach Notification:

In the unfortunate event of a data breach, ESC pledges to notify associated data controllers and customers within 72 hours. The notification will comprehensively outline the breach's nature, scope, and the remedial actions taken.

Right To Data Access:

Customers can, at any time, request access to their existing data profile. ESC will provide a free electronic copy of the collected data, along with insights into its usage.

Right To Be Forgotten:

Should a customer end their association with ESC, they can request the complete erasure of their personal data from our records.

Data Portability:

Users have the right to their own data. ESC enables customers to obtain their data in an electronic report, allowing them to reuse the information in different environments.

Privacy By Design:

ESC has meticulously mapped its data collection process and identified parties with access to the data. Our systems and staff are purposefully designed and trained to uphold customer privacy, with a commitment to continuous improvement.

Data Protection Officer:

ESC has appointed a Data Protection Officer reachable at [email protected]. This internal officer is responsible for managing customer consent, alerting stakeholders about data breaches, providing data access reports, ensuring the right to be forgotten, facilitating data portability, and overseeing privacy by design with fiduciary responsibility.

Termination:

We provide mutual termination rights and allow customers to terminate at any time, offering a refund for the first 4 days on ESC. Once your refund will be approved, it will be credited within 5 working days.

The Collection Of Information

Information you provide to us:

Customers may browse the Site and Application without divulging personal information. However, during Service usage, information such as name, contact details, and billing information may be collected.

Information automatically collected:

When interacting with the Site or Application, specific data is automatically collected, including non-identifying information and Log Data. Cookies and web beacons are utilized for a better user experience.

Information collected from other sources:

ESC may access information from third-party sources and platforms, linking accounts and creating relationships within the system.

Use of Your Information:

Personal information is used for specified purposes, including email and mobile communications, profile creation, Listings, ESC marketing, request fulfillment, data analysis, and testimonials.

Information Sharing and Disclosure:

Personal information is not shared for purposes other than those disclosed, except with consent or as required by law. Sharing may occur for analysis, service delivery, corporate transactions, investigations, or compliance with laws.

Third-Party Services:

ESC provides opportunities to access third-party services, share information for enhanced user experiences. Users are encouraged to review the privacy policies of third-party services.

Updating and Deleting Personal Information:

Members can review, update, correct, or delete their personal information through the provided channels, and ESC accommodates account deactivation requests, subject to legal obligations or legitimate business reasons.

For privacy-related inquiries, please contact [email protected].